Customer Support/Call Center (Executive/Sr. Executive)

CrackTech Limited is HIRING!

📌 Be a part of the Largest Career Platform and one of the Largest EdTech Companies of the country.

📌 Currently serving 1 Million+ Users.

📌 Join the most Dynamic and High Performing Team and Unlock Your Potentials!

Job Responsibilities:

• Maintain communication with customers via mobile calls and messages.
• Provide support and assistance to customers, addressing their inquiries and concerns effectively.
• Ensure a positive customer experience and resolve customer queries in a timely manner.

Vacancy: 10

Salary: Tk. 15000 – 30000 (Monthly) [Based on Skill, Experience and Expertise]

Education

• Bachelor/Honors

Experience

• Call Center/Tele communication
• Preference will be given to those who have worked in call center.
• At least 2 years
• Freshers are also encouraged to apply.

Additional Requirements

• Female are encouraged.
• No age restriction.

Skills & Expertise

• Customer Support through Phone
• Excellent communication skills
• MS Word, Excel, PowerPoint
• Good behavior
• Strong problem solving skills

Compensation & Other Benefits

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2
• Government Holidays.
• Casual Leave.
• Daily Snacks and Coffee.
• Emergency Loan

Workplace

Work at office

Employment Status

Full Time

Job Location

Cumilla (Cumilla Adarsha Sadar)

Application Deadline: 2 Apr 2024

How to Apply: Send your resume and cover letter to apply@cracktech.org with a subject line of “Applying for Customer Support/Call Center (Executive/Sr. Executive”)

CrackTech Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.