Position: HR Manager (Head of HR)
Location: Dhaka (Hybrid)
Department: Human Resources
Reports to: CEO
About Us
CrackTech Limited is a 125‑person, high‑growth EdTech innovator serving over 1.5 million users via Live MCQ™, Medical Higher Study™, Live Written™, and Live Admissions™.
Until now, HR has been informal—handled by our leadership team and an assistant manager—since we began as a startup. We’re now committed to establishing a solid, dedicated HR department and equipping you with the team, budget, and executive support needed to make it best‑in‑class.
Role Overview
As our first formal Head of HR, you’ll partner closely with the CEO—enjoying full autonomy to recruit your team, define our culture, and implement end‑to‑end people systems.
You’ll own recruitment strategy, performance cycles, L&D, engagement, HR operations, and analytics—setting the gold standard for HR excellence.
What You’ll Do
You will:
- Build & Lead a Best‑in‑Class HR Team
- Architect the HR department structure; recruit and mentor direct reports
- Develop policies, employee handbook, NDAs and contracts; ensure full compliance with Bangladesh labor laws
- Drive Talent Acquisition
- Design and execute recruitment strategies to meet growth objectives
- Elevate employer brand through targeted campaigns, university partnerships and agency outreach
- Design Performance & Development Systems
- Implement annual KPI/performance‑evaluation frameworks and career ladders
- Create individual development plans and succession pipelines; roll out training, coaching and leadership programs
- Champion Culture & Engagement
- Launch engagement activities, pulse surveys and structured onboarding
- Manage grievance handling and conflict resolution; foster an inclusive, respectful workplace
- Optimize HR Operations & Analytics
- Select and deploy an HRIS (We currently use one local solution)
- Track and report on metrics (turnover, cost‑per‑hire, engagement scores) to guide leadership decisions
- Partner Strategically
- Advise the executive team on organization design, change management and people strategy
- Align HR initiatives with business goals, growth plans and culture priorities
Must‑Have Qualifications
- 5+ years of full‑spectrum HR experience, with 2+ years in a leadership role
- Proven track record building an HR function from scratch in a high‑growth or startup environment
- Deep expertise in Bangladesh labor laws and HR best practices
- Hands‑on experience implementing HRIS and performance‑management systems
- Excellent communication, coaching and stakeholder‑management skills
Nice‑to‑Have
- SHRM‑CP, CIPD or equivalent certification
- Experience in EdTech or technology‑driven recruitment platforms
- Familiarity with agile, fast‑paced environments
What We Offer
- Autonomy & Impact: Full liberty to build your team and culture alongside the CEO, with committed resources and budget.
- Growth & Learning: Annual training budget.
- Competitive Package: Market‑leading salary, performance bonus.
How to Apply
Send your CV, a brief cover letter outlining how you’ve built HR functions from the ground up, and your salary expectations to careers@cracktech.com.bd with subject Application for HR Manager by May 25, 2025.
